Simple, transparent pricing
Start free. Scale as your lab grows. No surprise charges.
Free
Perfect for individual researchers and small academic labs.
- Up to 5 team members
- 1 GB storage
- Electronic lab notebook
- Sample tracking
- Basic audit trail
- Community support
- Workflow automation
- Priority support
- SSO / SAML
- Custom integrations
- SLA guarantee
Pro
For growing labs that need collaboration and automation at scale.
- Up to 25 team members
- 50 GB storage
- Everything in Free
- Workflow automation
- AI assistant (full access)
- 21 CFR Part 11 compliance
- Electronic signatures
- Priority support
- API access
- SSO / SAML
- Custom integrations
- SLA guarantee
Enterprise
For regulated environments requiring enterprise-grade security and support.
- Unlimited team members
- 500 GB storage
- Everything in Pro
- SSO / SAML
- Dedicated support
- Custom integrations
- SLA guarantee
- On-premise option
- Custom data retention
- Audit export & compliance reports
Full feature comparison
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Team members | 5 | 25 | Unlimited |
| Storage | 1 GB | 50 GB | 500 GB |
| Electronic lab notebook | |||
| Sample & inventory tracking | |||
| Audit trail | Basic | Full | Full + export |
| 21 CFR Part 11 compliance | |||
| Electronic signatures | |||
| Workflow automation | |||
| AI assistant | Limited | Full | Full |
| API access | |||
| SSO / SAML | |||
| Custom integrations | |||
| SLA guarantee | |||
| Support | Community | Priority | Dedicated |
Frequently asked questions
Can I switch plans at any time?
Yes. You can upgrade or downgrade at any time. Upgrades take effect immediately; downgrades apply at the next billing cycle.
Is there a free trial for Pro?
Yes — the Pro plan includes a 14-day free trial. No credit card required to start.
What counts toward storage?
Storage is calculated from uploaded files and attachments (data files, images, PDFs). Database records and metadata do not count.
Is PonyLab suitable for GxP-regulated labs?
Yes. Pro and Enterprise plans include 21 CFR Part 11-compliant electronic signatures, immutable audit trails, and access control features required for GxP environments.
Do you offer academic discounts?
Yes. Academic institutions receive 50% off Pro and Enterprise plans. Contact us with your institutional email to apply.
What happens to my data if I cancel?
You can export all your data at any time in standard formats (JSON, CSV). After cancellation, data is retained for 30 days before permanent deletion.
Still have questions?
Talk to our team — we'll help you find the right plan for your lab.